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This Privacy Policy describes the types of information we collect and how we use that information.
Overview
This Privacy Policy is incorporated into and subject to the terms of the Spot Merchant Site Terms of Use. By accepting the Spot Merchant Terms of Use and this Privacy Policy when registering to receive services from Spot Merchant ("Spot Merchant Services"), You expressly consent to our use and disclosure of Your personal information in the manner described in this Privacy Policy. Furthermore, if You do not agree to the terms of this Privacy Policy, please do not use Spot Merchant Services and do not access the Spot Merchant website located at www.spotmerchant.com ("Spot Merchant Site"). This policy is effective 08/01/2007. In You have questions regarding this Privacy Policy, You may contact us.
Information We Collect
We collect, store and process Your personal information on servers located in the United States. If You choose to use Spot Merchant Services, we may require You to provide contact and identity information, billing information, and other personal information as indicated on the Spot Merchant Site. Once You register on the Spot Merchant Site, You are no longer anonymous to us.
We collect and store the following information:
- Email address, physical contact information, and (depending on the service used) financial information
- Computer sign-on data, statistics on page views, traffic to and from Spot Merchant Site and ad data through cookies
- Desired domain name (optional) and desired name for Your Store
- Discussion board posts and other messages, including correspondence between Spot Merchant and You
- General information regarding the Spot Merchant Services You have registered to receive and the operation of Your Store
Our Use of Your Information
We use Your personal information to:
- Provide Spot Merchant Services and products
- Resolve disputes, calculate and collect fees, and troubleshoot problems
- Verify users' identity and the information users provide
- Encourage safe online experience and enforce our policies
- Communicate administrative announcements
- Communicate marketing and promotional offers
- Provide customer service
- Perform other business activities as described when we collect the information.
During the course of the business, we may use Your personal information to deliver to You information that is targeted to Your interests. Upon receipt of the first communication of this type, You will have the opportunity to opt-out of future communications by clicking on unsubscribe link or by following unsubscribe instructions described within the communication. From time to time, we may implement solutions designed to more efficiently capture Your communications preferences. In any such event, we will strive to reflect any previously stated communicated preferences within such solutions.
As part of your registration for Spot Merchant Services on the Spot Merchant Site, You agree that You may receive certain administrative communications from Spot Merchant, such as administrative announcements and customer service messages regarding Spot Merchant Services and products, and You will not be able to opt out of receiving such administrative communications.
Our Disclosure of Your Information
We do not sell or rent Your personal information to third parties for their marketing purposes without Your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates other's rights, or protect anyone's rights, property, or safety. We may also share personal information with:
- Corporate affiliates to help coordinate the services we provide to You, enforce our terms and conditions, and promote trust and safety;
- Service providers who help with our business operations and assist in the delivery of Spot Merchant Services to our users. These service providers are under confidentiality agreements with us
- Law enforcement or other government officials in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of Terms of Use, or as otherwise required by law
Information from Your Store Customers
You may use and disclose personal information gathered from Your customers who access Your Store to browse or shop only in accordance with Your Store's privacy policy. By entering into the Terms of Use, You agree that You must post, maintain and adhere to Your Store's privacy policy that informs Your Store customers what customer information is collected, how it is used, the effective date of Your privacy policy and how Your customers can learn of changes to Your Store's privacy policy. You must include a hyperlink to Your Store's privacy policy on the home page of Your Store and on all pages where You collect customer information. If You are a Spot Merchant Express merchant, Your privacy policy may be posted by way of a visually separate (as with lines or color changes) section within Your "About Us" page and Your home page may hyperlink to the privacy policy section.
By entering into the Terms of Use, You agree to prominently include within Your Store's posted privacy policy a statement notifying Your Store customers that Your Store is hosted by Spot Merchant and that Spot Merchant, including its service providers, parent entity and affiliates, have access to aggregated information related to Your Store customers in order for Spot Merchant to analyze performance and make improvements to Spot Merchant Services and products. You may not use Your customer information to send unsolicited commercial messages (spam).
Accessing, Reviewing and Changing Your Personal Information
If you are registered to receive Spot Merchant Services, You can access, review and modify Your personal information at any time by logging into your Account page on the Spot Merchant Site.
If You post messages using Spot Merchant community discussion boards or other message areas that may be made available on the Spot Merchant Site, it will not later be possible to edit or delete those messages.
You may contact us to review any personal information We store about You that is not available on the Spot Merchant Site. There may be a charge associated with such requests but these will not succeed the amounts permitted by law.
Security
To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of Your information. However, "perfect security" does not exist on the Internet, so we make no guarantees.
Notification of Changes
We may amend this Privacy Policy at any time by posting the amended terms on the Spot Merchant Site. In the event of amendment, all terms shall become effective 30 days after they are initially posted to the Spot Merchant Site. Your continued use of Spot Merchant Services, systems, and network will constitute your acceptance of any changes or additions to this Privacy Policy.